These terms apply to the Majali website (majali.app) and to the Majali service: the back office property agencies use for their listings, their leads and their team, and its API. “Majali”, “we” and “us” mean the team that runs it; “you” means the agency that uses Majali and the people it invites.
Accounts
- Accounts open on request. We confirm each new agency before its account opens.
- The agency decides who joins its team in Majali and what each person can do. Each person signs in with their own account and keeps their sign-in details to themselves.
- Tell us at once at enquire@majali.app if you think someone has used an account without permission.
Your data
- Your listings, photos, team profiles and leads belong to your agency. You allow us to host and process them only to run Majali for you, and we use them for nothing else.
- For the personal data in your leads, your agency is responsible towards the people it belongs to, and we handle it on your instructions, as our privacy policy explains.
- You can download your data at any time.
Using Majali properly
You agree to:
- publish only properties you are allowed to advertise, with accurate details and the permits the law requires, such as Madhmoun in Abu Dhabi or Trakheesi in Dubai. Majali helps by asking for permit numbers, but your listings and their compliance remain your responsibility;
- handle the personal data of your clients and leads lawfully, and answer their requests;
- not send spam, not upload unlawful or harmful content, and not try to break, overload or get around the security of the service, or reach data that is not yours.
Fees
Fees are those agreed in your agency's order or quote. Invoices are due as stated on them, with VAT added where it applies. If an invoice stays unpaid after we remind you, we may pause the account until it is paid.
The service
- We work to keep Majali available, secure and backed up, and we plan maintenance for quiet times where we can. We cannot promise it will never be interrupted.
- We improve Majali over time. If we change or remove something your agency relies on, we tell you in advance.
- Support is by email at enquire@majali.app.
- Some features rely on other services, such as Google Drive for your photos. Their own terms also apply when you connect them.
Pausing and ending
- You can stop using Majali as set out in your order.
- We may pause or close an account that breaks these terms, puts others at risk or stays unpaid, after telling you, unless the risk is urgent.
- When an account ends, you can download your data for 30 days. After that we delete it, and the copies in our backups disappear as those backups expire.
Our software
Majali, its software and its design belong to us. You may use them for your agency's work while your account is open. If you send us ideas or feedback, we may use them freely.
Responsibility
- Majali is provided as it is, to the extent the law allows.
- We are not responsible for indirect losses, such as lost profit or lost business, nor for what you publish or how your website uses the API.
- Our total responsibility for any claim is limited to the fees your agency paid us in the twelve months before it.
- Nothing in these terms limits a responsibility that the law does not allow to be limited.
Changes to these terms
We may update these terms. When we do, we update this page and the date at the top, and we tell agencies about significant changes before they apply. Using Majali after a change means you accept it.
Law
These terms are governed by the laws of the United Arab Emirates, and any dispute goes to the competent courts of the United Arab Emirates.
Contact
Majali, Abu Dhabi, United Arab Emirates: enquire@majali.app